Material: Leather + Velvet, Embroidered, Adjustable Armrests (Up/Down/Left/Right), Reclining Backrest with Adjustable Angle, PU Castors, 350 Black chair legs
Shopping Online: Product and Pricing Information.
To shop on this Site, simply select the product you want to purchase, the desired quantity, and click "ADD TO BAG." When you've completed shopping, click the "CHECKOUT" button and follow the instructions to check out and complete your order. Please note that you may change the contents or edit the quantities of items in your shopping cart until you click "PLACE ORDER", after which your order will be processed. After submitting your order, if accepted, a confirmation page will be displayed and your order number will be provided. You will also receive an email confirmation shortly after your order has been submitted. If your email confirmation does not arrive within 48 hours after you have placed your order, please contact us via email for assistance. You may track your order by using your tracking number included in your shipping confirmation e-mail.
G-Class Delivery Policy
1. Introduction
Start with a brief, friendly summary stating your commitment to timely and efficient delivery. Include your company name and a general statement about your shipping process.
Example: "This Shipping & Delivery Policy outlines how our orders from G-Class Global Resources are processed, shipped, and delivered. Our goal is to ensure a smooth and transparent shopping experience for every customer."
Clearly state how long it takes to prepare an order for shipment after a customer places it. This helps manage expectations, especially during busy periods.
• Standard processing: State the number of business days (e.g., "All orders are processed within 1–2 business days").
• Business days: Specify that business days do not include weekends or public holidays.
• Cut-off time: Include a daily cut-off time for same-day processing (e.g., "Orders placed after 3 PM WAT will be processed the next business day").
3. Shipping methods, costs, and delivery times
This is a critical section that addresses the specifics of shipping. Use a table for clarity and easy scanning.
• Domestic shipping options: List the different shipping services you offer for your country (e.g., Standard, Express).
• Delivery timeframes: Provide estimated delivery times for each shipping option and destination region (e.g., "Standard: 7–9 business days; express: 3–5 business days").
• Shipping costs: Explain how shipping costs are calculated. You can use one or a combination of methods:
o Flat rate: A single shipping fee regardless of order size.
o Free shipping threshold: Offer free shipping for orders over a specific value (e.g., "Free shipping on all orders over $75").
o Calculated at checkout: Costs determined by weight, dimensions, and destination.
• Carriers: Mention the carriers you use (e.g., "We ship with FedEx, UPS, and DHL").
4. Order tracking
Provide information on how customers can track their package once it has been shipped.
• Tracking number: Explain that a tracking number will be sent via email once the order ships.
• Tracking link: Include a link to the carrier's tracking page or your own branded tracking portal.
• Tracking updates: State how long it may take for tracking information to appear (e.g., "Please allow 24–48 hours for the tracking information to update").
5. International shipping
If you ship internationally, you must provide specific information for overseas customers.
• Supported countries: List the countries you ship to.
• Taxes and duties: Clearly state whether the customer or your business is responsible for import duties, customs taxes, and other fees. Use terms like Delivered Duty Paid (DDP) or Delivered Duty Unpaid (DDU) for clarity.
• Restrictions: Mention any products that cannot be shipped internationally due to customs regulations.
6. Shipping restrictions and exceptions
Disclose any limitations that may prevent a successful delivery.
• Unavailable locations: List any countries, states, or regions where you cannot deliver.
• PO boxes: Specify if you do not ship to P.O. boxes or military addresses.
• Force majeure: Explain that delivery times may be longer during busy periods (e.g., holidays) or due to factors outside your control, such as extreme weather or service interruptions.
7. Damaged, lost, or missing packages
Provide clear instructions on how customers should proceed if their package is compromised or never arrives.
• Action plan: Tell customers what to do (e.g., "Please contact us immediately via email") and what information they need to provide.
• Investigation process: Explain that you will contact the shipping carrier to investigate the issue.
• Resolution: State how you will handle confirmed issues (e.g., "If your package is confirmed lost or damaged, we will send a replacement free of charge or issue a full refund").
8. Returns and exchanges
Briefly summarize your return and exchange process and provide a link to your full Return Policy.
• Summary: Mention the eligibility, timeframe, and whether the customer or the company pays for return shipping.
9. Customer service
Include a final section to direct customers to the right place for assistance.
• Contact information: Provide an email address for shipping-related questions.
• Contact process: Give an estimated response time (e.g., "We will get back to you within [NUMBER] business days")
G-Class Zhikefurn.com... Offers affordable office chairs. Material: Leather + Velvet,
Embroidered, Adjustable
Armrests
(Up/Down/Left/Right),
Reclining Backrest with
Adjustable Angle, PU
Castors, 350 Black chair
legs
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