Here's
our Return and Refund Policy for G-CLASS GLOBAL RESOURCES LIMITED:
Return and Refund Policy
At G-CLASS GLOBAL RESOURCES LIMITED, we strive to
provide our customers with the best shopping experience possible. If you're not
satisfied with your purchase, we're here to help.
Returns
1. Eligibility: Returns are accepted for products
that are in their original condition with all tags and packaging intact.
Products must be returned in their original packaging, including all
accessories, manuals, and warranty information.
2. Timeframe: Returns must be initiated within 14 days from the date of delivery.
Please ensure you contact us within this timeframe to initiate the return
process.
3. Process: Contact our customer support team via
email or phone to initiate the return process. We'll provide you with a Return
Merchandise Authorization (RMA) number, which must be included with the
returned item.
Refunds
1. Refund Amount: Refunds will be issued for the
full amount paid, excluding shipping costs, unless otherwise stated. We'll also
deduct any restocking fees or other charges as specified in our policy.
2. Refund Method: Refunds will be processed
through the original payment method. Please allow us to complete the refund
process, and ensure you receive a confirmation email.
3. Refund Timeframe: Refunds will be processed
within 3-5 business days after receiving the returned item. You
will receive an email notification once the refund has been processed.
Conditions for Returns/Refunds
1. Defective Products: Products that are defective
or damaged upon delivery are eligible for returns/refunds. We'll provide a full
refund or replacement, depending on the customer's preference.
2. Change of Mind: Returns/refunds for change of
mind are subject to a 10% restocking fee. The restocking fee will be deducted
from the refund amount.
3. Incorrect Product: If the wrong product is
delivered, we'll provide a full refund or replacement. We'll also cover the
return shipping costs.
Non-Returnable Items
1. Used Products: Products that have been used or
show signs of wear and tear are non-returnable. This includes products that
have been opened, assembled, or installed.
2. Customized Products: Customized or personalized
products are non-returnable. These products are made to order and cannot be
resold.
Return Shipping
1. Customer Responsibility: Customers are
responsible for the cost of return shipping, unless otherwise specified in our
policy.
2. Damaged Products: If the product is damaged
during shipping, please contact us immediately. We'll work with you to resolve
the issue and provide a replacement or refund.
Contact Us
If you have any questions or concerns about our
Return and Refund Policy, please contact our customer support team:
G-CLASS GLOBAL RESOURCES LIMITED
Admin Office: CS 52 Cornerstone Plaza, Electronics
Station, Alaba International Market.
Phone Number: 08061706586
Email: gclassglobal@gmail.com; we’re committed to providing excellent customer service and ensuring a smooth
return and refund process. Thank you for shopping with us! We value your
business and appreciate your trust in our brand.
Additional Information
1. Warranty: Products purchased from G-CLASS
GLOBAL RESOURCES LIMITED may be covered by a manufacturer's warranty. Please
contact our customer support team for more information.
2. Product Description: We strive to provide
accurate product descriptions. However, if you notice any discrepancies, please
contact us, and we'll work to resolve the issue.
By shopping with G-CLASS GLOBAL RESOURCES LIMITED,
you agree to our Return and Refund Policy. We're dedicated to providing you
with a positive shopping experience and look forward to serving you.
