📜 RFQ Terms and Conditions

G-class Global Resources Limited  Multi-Vendor Marketplace

Effective Date: 01 September 2025

These Terms and Conditions govern the use of the Request for Quote (RFQ) feature on the G-class Global Resources Limited E-commerce Multi-Vendor Marketplace. 

By submitting or responding to an RFQ, users agree to comply with the following terms, applicable to both local and international participants.

🧾 Section 1: 

Definitions

- RFQ (Request for Quote): 

A formal request initiated by a buyer to receive customized pricing and terms from one or more vendors.

Buyer: 

Any registered user submitting an RFQ to request pricing or product information.

- Vendor/Seller: Any registered merchant responding to RFQs with pricing, availability, and terms.

- Platform: Refers to the G-class Global Resources Limited E-commerce Multi-Vendor Marketplace.

👤 Section 2: 

Buyer Terms

2.1 RFQ Submission

- Buyers must provide accurate and complete information including:

  - Product specifications

  - Quantity

  - Delivery location and timeline

  - Customization needs (if any)

2.2 Quote Evaluation

- Buyers may receive multiple quotes and are free to compare, negotiate, and select the most suitable offer.

- Acceptance of a quote constitutes a binding agreement under G-class’s general purchase policies.

2.3 Fair Use

- RFQs must be submitted in good faith. Misuse (e.g., spam, unrealistic requests) may result in account suspension.

2.4 Communication

- Buyers are expected to respond promptly to vendor messages and quote submissions.

🛍️ Section 3: Vendor Terms

3.1 Quote Submission

- Vendors must respond with accurate and transparent quotes, including:

  - Unit price and total cost

  - Shipping fees and applicable taxes

  - Delivery timeline

  - Quote validity period

3.2 Binding Agreement

- Once a buyer accepts a quote, the vendor is obligated to fulfill the order under the agreed terms.

3.3 Responsiveness

- Vendors must respond to RFQs within the timeframe specified by the platform to maintain service quality.

3.4 Global Compliance

- International vendors must comply with local import/export regulations, tax laws, and delivery standards applicable to the buyer’s region.

🌍 Section 4: 

Global Vendor & Buyer Provisions

4.1 Currency & Tax

- RFQs may be submitted and quoted in multiple currencies. Vendors must clearly state applicable taxes, duties, and conversion rates.

4.2 Shipping & Logistics

- Vendors must specify shipping methods, estimated delivery times, and any additional fees for international orders.

4.3 Documentation

- For cross-border transactions, vendors must provide necessary documentation (e.g., invoices, customs forms) as required by law.

🔐 Section 5: Platform Oversight

5.1 Moderation

- G-class reserves the right to monitor RFQ activity, review submissions, and intervene in disputes.

5.2 Dispute Resolution

- In case of disagreement, the platform may mediate based on documented RFQ communications and platform policies.

5.3 Suspension & Termination

Users who violate these terms may face temporary suspension or permanent termination of their account.

5.4 Data Usage:

RFQ data may be used by G-class for analytics, service improvement, and fraud prevention in accordance with our Privacy Policy.

📦 Section 6: General Provisions

- Amendments  

  G-class may update these Terms and Conditions at any time. Continued use of the RFQ feature constitutes acceptance of any changes.

- Governing Law  

  These terms are governed by the laws of the Federal Republic of Nigeria and applicable international trade laws.

- Support  

  For assistance, users may contact our support team via the Help Center or email: support@gclassglobal.com

🎥 Reference Integration

The structure and best practices outlined in How RFQ Module Works in Yo!Kart eCommerce Marketplace were used to shape this RFQ policy. The video demonstrates how RFQs can streamline buyer-vendor interactions, support negotiation, and enhance transparency—principles fully embedded in G-class’s implementation.

This Terms and Conditions document ensures that RFQ usage on G-class Marketplace is secure, fair, and globally scalable.