Vendor On-boarding — G-Class Global Resources Limited
About G-Class Global Resources Limited
G-Class is Africa’s premier multi-vendor e-commerce marketplace, dedicated to empowering SMEs, brands, and individual entrepreneurs with a best-in-class digital storefront. Our mission is to connect quality sellers with millions of buyers across Nigeria and beyond, fostering economic growth through seamless transactions, reliable logistics, and data-driven insights.
Why Sell on G-Class
Access to a rapidly growing customer base of over 100,000 monthly shoppers
State-of-the-art vendor dashboard with real-time analytics
Integrated marketing tools to boost visibility and drive sales
Secure, automated payment remittances with PEV-certified encryption
Flexible shipping partnerships and return management support
Dedicated 24/7 seller support to resolve issues instantly
Vendor Eligibility & Requirements
To maintain a world-class marketplace, G-Class requires:
Valid business registration (CAC certificate, tax ID)
Bank account in the business’s legal name
Clear product images, accurate descriptions, and competitive pricing
Commitment to ship orders within 48 hours of purchase
Adherence to our quality, safety, and brand guidelines
On-boarding Process
Registration: Complete the online vendor application form.
Verification: Upload required documents (business license, ID, bank details).
Account Setup: Access your seller dashboard; configure shipping, returns, and payment settings.
Training & Support: Attend our live webinar or review the self-help guides to optimize your listings.
Go Live: Publish your first products and start selling immediately.
Seller Dashboard & Tools.
After approval, you’ll gain access to:
1. Inventory Management: Track stock levels and automate low-stock alerts.
2. Order Management: View, process, and update orders in real time.
3. Performance Analytics: Monitor sales trends, traffic sources, and conversion rates.
4. Promotions Centre: Create discounts, bundle deals, and flash sales.
5. Product Listing & Quality Standards
6. Title & Description: Use clear, keyword-rich titles and concise, informative descriptions.
7. Images: Minimum of three high-resolution images on a white background.
8. Category & Attributes: Select the most accurate category and complete all product attribute fields.
9. Pricing: Set competitive prices, factoring in shipping and marketplace commissions.
Order & Inventory Management
Order Fulfilment: Ship within 48 hours and update tracking numbers in your dashboard.
Inventory Sync: Automatically adjust stock levels as orders are placed.
Low-Stock Alerts: Receive notifications when products reach predefined thresholds.
Payments, Commissions & Settlements
Commission Structure: Competitive tiered rates starting at 5% per transaction.
Payment Cycle: Daily settlements into your bank account, net of commissions and fees.
Secure Payments: All transactions are secured and encrypted with PEV certification.
Shipping, Logistics & Returns
Shipping Support: Partner with our vetted couriers or integrate your preferred logistics provider.
Free Shipping Incentive: Enjoy platform-subsidized shipping on orders above ₦500,000 to boost uptake.
Returns Management: G-Class handles customer returns and exchanges within a 30-day window.
Promotion, Marketing & Growth Tools
Sponsored Listings: Pay-per-click to feature at the top of search results.
Email Campaigns: Access segmented buyer lists for targeted promotions.
Seasonal Events: Participate in site-wide sales events like Black Friday and festive campaigns.
Seller Performance & Rewards
Performance Scorecard: Track metrics such as on-time delivery, customer ratings, and return rates.
Top Seller Badges: Earn badges for exceptional performance, unlocking reduced commissions and priority support.
Support & Resources
24/7 Seller Helpdesk: Reach us by live chat, email, or phone any time, day or night.
Knowledge Base: Comprehensive guides on listing optimization, policy compliance, and dispute resolution.
Community Forum: Network with fellow sellers, share best practices, and stay updated on platform upgrades.
Terms & Policies
Vendors must agree to the G-Class Terms of Service, Seller Code of Conduct, Data Privacy Policy, and Intellectual Property Guidelines. Full policy documents are available in your seller dashboard upon onboarding.
Ready to grow your business on G-Class?
Sign up today at www.gclass.com.ng/seller-signup
or contact our Vendor Success Team at vendorsupport@gclass.com.ng.
Let’s build Africa’s digital commerce future — together.
